We confirm who you are because our licence requires it, and the whole check usually takes about 6 hours.
Most players worry the check will hold their money up for days, so here is the full picture in six lines.
Plenty of checks are sent back for a blurry corner or a cropped edge, and that is the delay worth avoiding.
We ask only for what our licence requires, and nothing is requested twice when the first copy is clear.
Is the Corner Cut Off? Your photo cuts off the corner where the document number sits, so our checker cannot confirm the page is complete. Lay the page flat on a plain surface. Keep all four edges inside the frame.
A Record That Lines Up. The name on your bill is spelled differently from your profile, so the record looks like someone else's. Match the spelling to your profile exactly. Send a newer bill showing the current address.
Screen Grab Sent Instead. A screen grab can be edited in seconds, so it is refused; a photograph of the paper itself is what works. Photograph the paper document, not your screen. Use the original file if the bill is digital.
Under its licence from the UK Gambling Commission, Winbeast Casino has to know that the money in play is yours to spend. Licence 93933-3011-R-111167 makes this a routine step for every licensed operator, and it is never a suggestion that you have done anything wrong.
Depending on your case, the review team may ask for one or more of these.
Our checks follow the licence, not a hunch, and each request arrives with a short reason attached.
Removes the worry that a single mistake in your paperwork will cost you your winnings.
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